1. Submitting a notice
A notice should identify the protected work or right, the allegedly infringing product or URL, the claimant and contact details, evidence of ownership or authority, the legal basis of the complaint, the requested action, and a good-faith statement that the information supplied is accurate to the best of the claimant’s knowledge.
2. Review and platform action
Assetora may request clarification, preserve evidence, temporarily restrict access, remove or disable content, notify the seller, reject unsupported notices, or take other proportionate action. Urgent action may be taken where delay would create material legal or user harm.
3. Seller response
A seller may provide evidence of ownership, permission, license, public-domain status, applicable legal exception, mistaken identification or other relevant defense. Assetora may keep content restricted while a dispute is unresolved and may require the parties to obtain a court or competent-authority determination where necessary.
4. Repeat infringement and abuse
Repeated substantiated infringement may lead to product removal or seller suspension. Knowingly false, abusive or bad-faith notices or counter-notices may result in account restrictions and may expose the sender to legal liability under applicable law.
Document control
Permanent URL: /legal/copyright-ip-complaints. Previous versions: 1.0.